nndk's Privacy Policy
Here you will find a complete and transparent account of how nndk collects, uses, and keeps your personal information secure.
Policy Introduction
nndk ("we", "our", "platform") operates a safe and reliable online gaming environment for players in Bangladesh. This privacy policy ("policy") explains what information we collect when you use our website nndk.lat, how we process it, who we share it with, and how we keep it secure.
By using our services, you are considered to have agreed to the terms of this policy. If you disagree with any part of this policy, please refrain from using our platform and contact us directly with any questions.
What Information We Collect
The following types of information may be collected when you create an account and use services on nndk:
1.1 Information Provided Directly
- Full name and username
- Email address
- Date of birth (for age verification)
- Mobile number
- Residential address
- Payment information (relevant details for bKash, Nagad, Rocket, Upay or bank transfer)
- Copies of government-issued documents provided for identity verification
1.2 Automatically Collected Information
- IP address and device identifiers
- Browser type and operating system version
- Date, time, and session duration of site visits
- Pages visited and links clicked
- Data collected through cookies and similar tracking technologies
1.3 Transaction and Gameplay Information
- Deposit and withdrawal history
- Game participation records and betting history
- Details of bonus and promotion usage
- Customer support contact history
Purpose of Using Your Information
nndk uses your information only for the following legitimate purposes:
- Account management: To handle registration, login, and the security of your account.
- Identity and age verification: To confirm that the platform is used only by adults (21+).
- Financial transactions: To process deposits, withdrawals, and bonuses.
- Service improvement: To make your experience more personalised and better.
- Security and fraud prevention: To detect unauthorised access and suspicious activity.
- Responsible gaming: To monitor your gaming habits and provide support where needed.
- Communication: To send important service-related notifications and updates.
- Legal obligations: To comply with applicable laws and regulations.
Information Sharing and Third Parties
nndk does not sell your personal information to any third party. However, certain information may be shared in the following circumstances:
3.1 Service Provider Partners
Payment processors (bKash, Nagad, Rocket, Upay and bank transfer), technology service providers, and game software suppliers (such as Pragmatic Play, Evolution Gaming, JILI, Spribe, etc.) will receive only the information necessary to provide their services. These partners are contractually obligated to follow our guidelines and maintain the confidentiality of your information.
3.2 Legal Requirements
We may be required to disclose information to comply with court orders, lawful requests from government authorities, or applicable laws.
3.3 Business Changes
In the event of a company merger, acquisition, or asset transfer, your information may be transferred to the relevant parties. In such cases, we will make every effort to notify you in advance.
Cookie Policy
The nndk website uses cookies and similar technologies to improve your browsing experience.
4.1 Types of Cookies
- Essential cookies: Used to maintain login sessions and ensure the core functionality of the site. Without these, the site will not work properly.
- Functionality cookies: Used to remember your preferences and settings (such as language and display mode).
- Analytics cookies: Used to understand how users interact with the site so we can improve our services.
- Security cookies: Help detect fraud and keep accounts secure.
4.2 Cookie Controls
You can accept or reject cookies through your browser settings. Please note that disabling essential cookies may affect some important features of the site.
Data Retention and Security
5.1 Data Retention Period
We retain your information for as long as your account is active and as long as necessary to provide our services. Even after an account is closed, certain information may be retained for a defined period to meet legal obligations, resolve disputes, and enforce agreements.
5.2 Security Measures
nndk takes the following technical and organisational steps to keep your information secure:
- SSL/TLS encryption: All data transferred between your browser and our servers is fully encrypted.
- Password hashing: Your password is never stored directly — only an encrypted hash is kept.
- Access controls: Only authorised staff can access your information, and only when required for specific tasks.
- Regular security audits: Our systems are regularly reviewed and updated for security.
- Data backups: Secure backup systems are in place to prevent data loss.
Your Rights
You have certain important rights regarding your personal information, which nndk respects:
6.1 Right to Access Your Information
You may request at any time to know what information we hold about you. We will provide that information within a reasonable timeframe.
6.2 Right to Correct Your Information
If there is any incorrect or incomplete information in your profile, you may request that it be corrected.
6.3 Request to Delete Your Information
In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained for a defined period due to legal obligations.
6.4 Right to Object to Processing
You may object to the use of your information for specific purposes such as marketing communications, and we will respect that decision.
6.5 How to Exercise Your Rights
To exercise any of the rights listed above, please contact us at [email protected]. Our team will respond to your request within a reasonable timeframe.
Privacy of Children and Minors
nndk's services are for individuals aged 21 and above only. We do not knowingly collect personal information from any minor. Age verification is in place at the time of registration.
If for any reason someone under 18 has used our platform and provided information, please notify us immediately. We will promptly delete that information and close the associated account.
International Data Transfers
Our servers and service providers may be located outside Bangladesh. In such cases, your information may be transferred to and processed in another country. During any such transfer, we ensure that the receiving party maintains adequate data protection standards and that appropriate contractual arrangements are in place.
Policy Changes and Updates
nndk reserves the right to change or update this privacy policy from time to time. If any significant changes are made, we will notify you at your registered email address and/or display a clear notice on the site.
Continued use of the site after changes have been made will be considered as your acceptance of the updated policy. We therefore recommend reviewing this page regularly.
Responsible Gaming and Data Protection
nndk may monitor your gaming activity to ensure responsible gaming. This monitoring is done for your protection — particularly to identify patterns of unusual or risky behaviour.
If you want to control or set limits on your gaming, please visit our Responsible Gaming page. This information is not used for any purpose beyond your protection.
Have a Question About Your Information?
Our support team is available 24/7 for any privacy-related matter. Email us at: [email protected]